Transforming Local Government Services
The public sector is facing a challenging and uncertain future given the need to potentially make significant financial savings but at least maintain or preferably improve performance, create a better customer experience and support local community transformation and engagement in the delivery of public services.
This will require an innovative approach with strong leadership at all levels to meet these demanding challenges. We believe that the public sector requires a different but flexible type of partnership and a private sector partner that:
100% Customer Focus
Our customers are public sector organisations ranging from Local Authorities, NHS trusts and PCTs to Police, Fire and the voluntary sector, who all share a common goal - to deliver better outcomes and performance within the constraints of an increasing set of financial challenges.
Every customer is unique in the pursuit of this goal – and so is each solution we deliver. Our model is a flexible blueprint which works only when adapted to fit your precise specification and targeted to meet your outcomes.
100% Accountable Transformation
> Efficiency with real cash savings
> Improved performance and service
> A measurably better customer experience
Our world-class team have extensive operational experience of transformation and technology that drives both efficiency and effectiveness. Their deployment can be entirely self-funded by the savings this will generate – typically in the range of 10%-30% of current operating budgets.
Transforming with Peopletoo is a partnership delivered with 100% accountability for jointly agreed outcomes – customer, efficiency and service. Our risk and reward model provides customers with guaranteed value for money and our fees are directly linked to outcomes achieved against target.
Our service transformation approach is people-focused but harnesses the potential of process re-engineering, equivalent lean systems thinking and technology: